Our Refund policy

Eligibility for Refunds
Time Frame: You can return products within 30 days of purchase.
Condition: Items must be unused, in their original packaging, and in the same condition as received.

Return Process
Initiate Return: Contact our customer support at info@skinderlicious.com with your order details to start the return process. Shipping Costs: Customers are responsible for return shipping costs. Shipping costs are non-refundable.

Refunds
Inspection: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Processing: Approved refunds will be processed to the original payment method within 5-7 business days.

Damaged or Defective Products
Report Issues: If you receive a damaged or defective product, contact us immediately with your order details and photos of the damaged item. We will arrange for a replacement or refund.

Exchanges
Eligibility: We offer exchanges for products of equal or similar value if they are defective or damaged. Contact our customer support to initiate an exchange.

Non-Returnable Items
Exclusions: Gift cards and sale items cannot be refunded