Shipping Policy

1. Shipping Methods and Costs
We offer various shipping options to meet your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the weight of your order and the shipping method selected at checkout.

2. Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.

3. Delivery Time
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days

Please note that delivery times may vary based on your location and any unforeseen delays with the shipping carrier.

4. International Shipping
We offer international shipping to select countries. Shipping costs and delivery times for international orders will be calculated at checkout. Please be aware that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.

Return Policy

1. Return Eligibility
We accept returns for products that are unopened and unused, in their original packaging, within 30 days of purchase. If the product has been opened or used, we cannot accept the return.

2. Return Process
To initiate a return, please contact our customer support team at info@skinderlicious.com with your order details. Our team will provide instructions on how to proceed with the return. Customers are responsible for the shipping costs associated with returning the product.

3. Refunds
Once we receive the returned product and verify that it meets the return conditions, we will issue a full refund for the product amount. Please note that we do not refund original shipping costs. Refunds will be processed to the original payment method within 5-7 business days.

4. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at info@skinderlicious.com with your order details and photos of the damaged item. We will arrange for a replacement or refund.

5. Exchanges
We offer exchanges for products of equal or similar value. To initiate an exchange, please contact our customer support team with your order details.

By providing clear and customer-friendly shipping and return policies, we aim to ensure a smooth and satisfactory shopping experience for all our customers. If you have any further questions or need assistance, feel free to reach out to our customer support team.